How to install your eSIM

Installing your eSIM takes about two minutes. Do it before you travel, while connected to Wi-Fi — your plan only starts when you connect to a network at your destination.

Before you start

  • Your device supports eSIM and is not locked to a carrier.
  • You have a stable Wi-Fi connection.
  • You have the delivery email from esimdata.co open — on your phone for one-tap install, or on another screen to scan the QR code.
  • Do not delete the eSIM after installing. Most eSIMs can only be installed once.

iPhone and iPad

Option 1 — One-tap install (iOS 17.4 or newer)

  1. Open the delivery email on your iPhone and tap Install on iPhone.
  2. Tap Continue and wait a moment while the eSIM activates.

Option 2 — Scan the QR code

  1. Go to Settings → Mobile Data (or Cellular) → Add eSIM → Use QR Code.
  2. Scan the QR code shown on another screen or printed out.
  3. Tap Continue and wait until the eSIM is activated.

Option 3 — Enter details manually

  1. Go to Settings → Mobile Data → Add eSIM → Use QR Code → Enter Details Manually.
  2. Enter the SM-DP+ address and Activation code from your delivery email. Leave Confirmation Code empty.

Set up the lines

  • Default line / iMessage & FaceTime: keep your primary number.
  • Mobile Data: choose the new eSIM. You can rename it (for example “Travel”) to recognise it easily.
  • Leave Allow Mobile Data Switching off, so your home SIM doesn't use roaming data.

When you arrive

Go to Settings → Mobile Data → [your eSIM] and turn on Data Roaming. Make sure the eSIM is selected for Mobile Data.

Android

Option 1 — One-tap install

Open the delivery email on your phone and tap Install on Android, then confirm. This works on most recent Android phones.

Option 2 — Scan the QR code

Samsung Galaxy:

  1. Go to Settings → Connections → SIM manager → Add eSIM.
  2. Tap Scan QR code and scan the code from your delivery email.
  3. Tap Add and wait until the eSIM is activated.

Google Pixel and most other Android phones:

  1. Go to Settings → Network & internet → SIMs and tap + (or “Add eSIM”).
  2. Choose Download a SIM instead → Next, then scan the QR code.
  3. Tap Download / Activate and wait for confirmation.

Menu names can differ slightly between brands. If you can't find the option, search Settings for “eSIM”.

Set up the lines

  • Calls and SMS: keep your primary SIM.
  • Mobile data: choose the new eSIM.

When you arrive

Turn on Data roaming for the eSIM: Samsung — Settings → Connections → Mobile networks → Data roaming; Pixel — Settings → Network & internet → SIMs → [your eSIM] → Roaming.

Not connecting?

  • Check that Data Roaming is on and the eSIM is your mobile data line.
  • Switch Airplane Mode on and off, or restart the phone.
  • Select a network manually: turn off Automatic network selection and pick another local operator.
  • See the FAQ for common error messages, or write to support@esimdata.co with your order number.