Is my phone ready to accept an eSIM?

20 October 2022

eSIM may only be used on unlocked cell phones. Prior to making a purchase from our store, you should confirm that your phone is unlocked. This is how:


An "unlocked phone" is what?

Calls and connections to mobile data on mobile phones are dependent on a carrier. Your phone can connect to a carrier's network.

If your phone is unlocked, it can connect to any carrier's network.

Your phone can only use the network from one carrier if it is locked, which is a condition of your contract. Therefore, if you insert a new SIM card, your phone won't recognize it.


Four ways to determine if your phone is unlocked:


1. How did you purchase your phone?

Your phone is presumably unlocked if you purchased it directly from the manufacturer's store, like Apple or Samsung.

To utilize an eSIM, however, you may not be able to if you purchased the phone through a telecom carrier (such as Orange,  AT&T, or Movistar).


2. Use a different SIM card.

Obtaining a SIM card from a friend or member of your family will make it simple to determine whether your phone is unlocked.

Your phone is unlocked if you can use this SIM to make calls or send text messages on it.

Your phone is locked to your provider and cannot be used with an eSIM if you are unable to make calls or send SMS messages using the new SIM card.


3.Double-check your settings (iPhone only)

IOS 14 and later support the following steps:

  1. Access the Settings menu.
  2. Select "General" by scrolling down.
  3. Access the "About" page.
  4. Next, scroll down and find for "Network Provider Lock" or "Carrier Lock." If "No SIM limitations" is displayed, your iPhone is unlocked and is capable of accepting an eSIM. If not, the iPhone needs to be connected to a certain carrier.


4. Speak with your supplier

The best course of action is to contact your carrier if you are unable to determine whether your phone is unlocked.

If your phone is locked to their network or is unlocked, they should be able to tell you.

They can also aid in network-restricted phone unlocking.


I have an unlocked phone. Is eSIM an option?

The first thing to check before purchasing an eSIM is whether your phone is unlocked. If it is, wonderful.

However, you must also confirm that your phone supports eSIM.

Only some devices are eSIM compatible.

Using this list, you can determine if your device is compatible.

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