This error message is an installation error message, indicating that your eSIM installation did not proceed properly.
This could be because of:
- Having more eSIMs than your device can accept
- Attempting to reinstall an eSIM that has previously been installed
- During the installation, there was a poor internet connection.
- Mobile data is disabled in the settings.
Check these points and try again on a stable Wi-Fi connection. If the error persists, write to us at support@esimdata.co and do not delete the eSIM in the meantime.