Manual Network Configuration on Smartphone

18 April 2023

If you are experiencing poor connection quality on a certain network, we recommend that you manually search for and select an alternative network. You will only be able to get an internet connection on the network(s) we offer a service on.

 

Apple I-phone / I-pad

 

1. Go to "Settlings"

 

Step 1

 

2. Tap "Cellular / Mobile Data"

 

Step 2

 

3. Select the SIM you want to configure > Ensure "Turn On This Line" is on >  Tap "Network Selection"

 

Step 3

 

4. Disable "Automatic"

 

Step 4

 

5. Choose the network you wish to connect to 

 

Step 5

 

6. Your are now connected to the selected network.

 

Step 6

 

Android

 

1. Tap "Settings"

 

Step 1 Android

 

2. Scroll down, tap "Connections"

 

Step 2 Android

 

3. Tap "Mobile Networks"

 

Step 3 Android

 

4. Tap "Network Operators"

 

Step 4 Android

 

5. Select a SIM, in this example SIM 1

 

Step 5 Android

 

6. Disable "Select Automatically"

 

Step 6 Android

 

7. If this screen appears, tap "OK

 

Step 7 Android

 

8. You are now connected to the selected network

 

Step 8 Android

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