You may have problems scanning your QR code for a variety of reasons.
To find the issue, look at the following checklist:
Move on to the next step if you've previously verified that your phone is compatible.
If you're unsure, see our list of eSIM compatible phones, which is updated frequently. You must ensure that your phone is unlocked if it appears on the list.
Your phone was discovered to be incompatible? Contact us, and we'll work to resolve the issue.
Are you scanning from the settings menu on your phone?
The QR code cannot be scanned using the camera on your phone. In order for your phone to recognize that you are scanning an eSIM, you must go to the settings menu and perform the proper steps.
Follow the instructions for your device to learn more about how to configure eSIM:
An easy instalation quide for iOS devices can be found on this guide for eSIM installation on iOS devices.
An easy instalation quide for Android devices can be found on this guide for eSIM installation on Android devices.
Do you have WiFi access?
Without WiFi, an eSIM cannot be installed.
You won't be able to correctly scan the QR code if WiFi is not enabled.
To ensure a stable WiFi connection while traveling, we advise setting up an eSIM at home. However, you shouldn't activate your eSIM (i.e. set it as the mobile data option) until you reach your destination.
Try manually configuring the eSIM
If the QR code still won't scan, there might be an issue with the camera on your phone.
Each eSIM contains an activation reference number that you can utilize.
With us, the reference number and QR code are sent in the same email.
Instead of scanning the QR code when requested, select "Enter details manually." After that, you'll be asked to provide the reference number (sometimes called the ICCD).
The eSIM QR code has already been scanned?
A single scan of an eSIM QR code is permitted. If you attempt to scan it more than once, it won't work, and you can see a notice that reads, "Data plan cannot be added."
You should check your SIM card manager/cellular settings to see whether the eSIM is already installed on your phone because it is possible.
Use our website to get in touch with us if the eSIM hasn't been set up.
If your eSIM QR code is still invalid
You should get in touch with us directly through our website if you've tried the aforementioned techniques and still can't scan the QR code. We answer as promptly as we can and provide our customers with service around-the-clock.
In order to cehck the phones that are currenltly supported with eSIM, we created this list of eSIM compatible phones to help you determine whether your smartphone can accept an eSIM.
Not all smartphones are eSIM-compatible. We created this list to help you determine whether your smartphone can accept an eSIM. UPDATED NOVEMBER 2024
read moreActivate eSim effortlessly on iOS and Android smartphones! Your easy guide to seamless connectivity. Embrace the future of mobile technology.
read moreThe Xiaomi 13 Pro+ is a top-tier smartphone designed to meet the needs of modern travelers and tech enthusiasts. This device combines cutting-edge technology, sleek design, and advanced connectivity features to deliver a premium experience.
read moreThe iPhone 15 Plus is more than just a smartphone—it's a powerful tool designed for those who crave seamless connectivity and cutting-edge technology, especially while on the go.
read moreThe Motorola G34 is designed for the modern traveler who values connectivity and convenience. With its sleek design, powerful hardware, and cutting-edge features, this smartphone stands out as an excellent choice for those who are always on the move.
read moreThe Nokia G60 is a smartphone that strikes a perfect balance between performance, durability, and convenience.
read moreThe Motorola Edge 50 Pro stands out in the crowded smartphone market with its impressive array of features, designed to cater to the needs of modern users.
read moreThe Honor 200 Pro stands at the forefront of smartphone innovation, blending cutting-edge technology with seamless connectivity to deliver an unparalleled user experience.
read moreThe Huawei Pura 70 Pro is setting new standards in the smartphone world with its exceptional features and cutting-edge technology.
read moreThe Samsung Galaxy A55 5G is here to redefine your smartphone experience with a blend of innovative features and cutting-edge technology.
read moreThe Samsung Galaxy S24 Ultra isn't just an impressive phone; it's a gateway to a world of seamless connectivity, thanks to its innovative eSIM technology.
read moreOnePlus 12 doesn't just boast cutting-edge specs and a stunning design, it also offers a glimpse into the future of connectivity with its eSIM functionality.
read moreThe Samsung Galaxy S24 isn't just a phone; it's a gateway to a seamless, globally connected future.
read moreIn the fast-paced world of smartphones, Xiaomi has once again taken center stage with the introduction of the Xiaomi 14 Pro.
read moreThe Samsung Galaxy S23 FE, the highly anticipated "Fan Edition," is more than just a phone; it's a portal to a world of seamless connectivity, powered by the revolutionary eSIM technology.
read moreIn a world increasingly connected, who wants to be bogged down by physical SIM cards? Enter the Motorola Edge 40 Neo, a mid-range powerhouse that embraces the future of cellular connectivity with eSIM compatibility.
read moreIn the age of digital exploration, navigating uncharted territories has become easier than ever.
read moreHong Kong, a vibrant metropolis where East meets West, is a melting pot of cultures, cuisines, and experiences.
read moreNestled at the heart of Europe, Prague stands as a testament to centuries of history and culture. With its picturesque landscapes, architectural marvels, and rich cultural heritage, the Czech capital beckons travelers from around the globe.
read moreLondon, the city where history meets modernity, offers an eclectic blend of culture, architecture, and experiences that beckon travelers from across the globe.
read moreIn our fast-paced world, staying connected has become more than a convenience - it's a necessity. Smartwatches, once seen as mere accessories, have evolved into powerful tools that seamlessly integrate into our lives.
read moreThe holiday season is upon us, and what better way to embrace the festive spirit than by exploring enchanting destinations that truly come alive during Christmas?
read moreOpting for a UAE eSIM while planning a visit to Dubai is an affordable and convenient way to ensure connectivity during your trip.
read moreAs travelers, the quest for reliable internet abroad has often felt like an expedition through uncharted territory...
read moreNestled between Europe and Asia, Turkey is a land where history breathes, where the collision of cultures and landscapes creates a tapestry of unparalleled beauty.
read moreFor iPhone users, the question arises: just how many eSIMs can my device support?
read moreThe Netherlands, often referred to as the land of tulips and windmills, is a captivating European destination that promises a perfect blend of culture, history, and natural beauty.
read moreGoogle has once again raised the bar with the introduction of the Pixel 8 Pro. This cutting-edge device not only boasts a slew of impressive features but also takes a significant step forward in the world of connectivity with eSIM compatibility and lightning-fast 5G speeds.
read moreIn the constantly changing landscape of mobile technology, Motorola has continued to impress consumers with its innovative approach to smartphone design. The latest addition to the Moto G series, the Motorola Moto G54, is no exception.
read moreGermany, a land of rich history, stunning landscapes, and a vibrant cultural scene, beckons travelers with its diverse experiences. From the medieval charm of Bavaria to the cutting-edge urbanity of Berlin, this European gem offers something for every type of traveler.
read moreBy following this guide and utilizing an eSIM in China to harness its 5G coverage, you'll be well-prepared to explore the diverse landscapes, vibrant cities, and cultural riches of this captivating country.
read moreIn a world that's constantly on the move, staying connected is a necessity, whether you're a globe-trotting adventurer or a business professional. The Acer TravelMate P6 is not just another laptop.
read moreAh, France, the land of romance, exquisite cuisine, and breathtaking landscapes. From the majestic Eiffel Tower in Paris to the charming villages of Provence, this country has an irresistible allure that draws travelers from all corners of the globe.
read moreEgypt, the land of ancient wonders, has captured the imagination of travelers for centuries. With its rich history, iconic monuments, and enchanting landscapes, Egypt is a destination that promises a truly unforgettable experience.
read moreJapan, often referred to as the Land of the Rising Sun, stands as one of the premier travel destinations globally, and it's not difficult to see why.
read moreLooking for the ideal eSIM solution for your upcoming trip to Italy? Look no further; an Italy eSIM from eSIMdata offers you a convenient and cost-effective means to stay connected throughout your journey.
read moreAre you preparing for a journey to Portugal? Acquiring a Portugal eSIM stands out as a straightforward and cost-effective method to maintain connectivity throughout your expedition.
read moreLooking for the ideal eSIM option for your trip to Austria? Acquiring an Austria eSIM is a straightforward and cost-effective method to ensure you remain connected during your travels.
read moreIn the ever-evolving world of smartphone technology, Google has once again taken a bold leap into uncharted territory with the release of the much-anticipated Pixel Fold.
read moreApple's iPad Pro has consistently been at the cutting edge of innovation in the quick-moving world of technology.
read moreIn an era where smartphones play a pivotal role in our daily lives, the OPPO Find N2 Flip stands out as a technological marvel.
read moreIn the world of premium smartphones, the Samsung Galaxy S21 has emerged as a trailblazer.
read moreImagine you're gearing up for an exciting international journey. You've got your passport, tickets, and travel itinerary sorted, but have you considered how you'll stay connected while abroad?
read moreIn a world that is becoming increasingly dependent on seamless and efficient connectivity, the role of smartphones has evolved beyond mere communication devices.
read moreIn the world of mobile technology, Samsung has consistently been at the forefront, setting the bar high with its Galaxy S series.
read moreMotorola has been a trusted name in the world of smartphones for years, consistently delivering reliable and budget-friendly devices.
read moreThe Xiaomi 12T Pro is the latest jewel in Xiaomi's crown, a testament to the company's commitment to pushing the boundaries of smartphone technology.
read moreIn the constantly evolving world of technology, Rakuten's newest creation, the Rakuten Big S, has arrived with great impact, reshaping our perceptions of a smartphone.
read moreThe world of smartphones has been rapidly evolving, and Sony has always been at the forefront of innovation. The Sony Xperia 1 V is the latest addition to the Xperia series.
read moreOnePlus has consistently been at the forefront of innovation. With each new release, they push the boundaries of technology, delivering cutting-edge features and top-notch performance.
read moreIn the ever-evolving world of smartphones, Samsung has consistently pushed the boundaries of innovation. One of their most exciting creations, the Samsung Galaxy Z Flip, not only boasts an innovative foldable design...
read moreNokia has always been at the forefront of innovation. With the release of the Nokia XR21, the Finnish tech giant has once again pushed the boundaries of what a smartphone can do.
read moreIn today's hyper-connected world, staying connected while traveling internationally has become a necessity. Whether you're a business traveler or simply jet-setting for leisure, the need to access data and make calls without breaking the bank is paramount.
read moreIn a world where smartphones are at the heart of our daily lives, innovation is the key to staying ahead. Honor, a brand known for its cutting-edge technology, has unveiled the Honor 90...
read moreIn a world that's more connected than ever, international travel no longer means severing ties with your digital world. However, staying connected while abroad has historically come at a steep cost due to international roaming charges.
read moreIn the world of smartphones, Apple has been a pioneering force, continually pushing the boundaries of technology and design.
read moreIn a world of ever-evolving smartphones, Motorola has taken a bold step by reviving a classic with a modern twist—the Motorola Razr 40 Ultra.
read moreIntroducing the Samsung Galaxy S23, the revolutionary smartphone that is set to change the game with its eSIM compatibility.
read moreIn an era where smartphones have become an integral part of our lives, manufacturers are constantly striving to redefine our mobile experiences.
read moreThe world of smartphones is ever-evolving, with each new release pushing boundaries and redefining what's possible.
read moreIn the ever-evolving landscape of smartphones, Google has consistently made its mark with its Pixel series, known for its pure Android experience and cutting-edge features.
read moreIn an increasingly digital world, where connectivity is a necessity, eSIMs have emerged as a technological marvel, transforming the way we manage our mobile connections.
read moreEmbarking on a journey to the captivating landscapes and ancient wonders of Greece is a dream come true for many travelers.
read moreIn the world of smartphones, Apple's iPhone lineup has consistently set the bar high for innovation and performance.
read moreIn our increasingly interconnected world, staying connected has become an essential part of our daily lives. As technology continues to evolve, so do the methods by which we access mobile networks.
read moreIn the era of instant connectivity, the way we interact with mobile networks is undergoing a significant shift. This change is fueled by eSIM (embedded Subscriber Identity Module) technology.
read moreIn the rapidly evolving landscape of smartphones, the Huawei Mate 40 Pro stands out as a flagship device that not only boasts cutting-edge features but also embraces the future of connectivity with its eSIM compatibility.
read moreIn the ever-evolving landscape of smartphones, Xiaomi has once again taken a stride forward with the launch of its highly anticipated Xiaomi 13.
read moreAs the digital age continues to evolve, the landscape of connectivity undergoes rapid transformation, giving rise to innovative solutions that redefine how we stay connected.
read moreIn the fast-paced digital landscape of today, staying connected is no longer a luxury but a necessity. As technology continues to evolve, eSIM technology has emerged as a transformative solution, reshaping the way we connect to mobile networks.
read moreIn the realm of modern connectivity, staying online has become an integral part of our lives. With the emergence of eSIM data plans, a revolutionary shift is occurring, offering users the ability to share their high-speed data connection through hotspot functionality.
read moreIn an age where connectivity is paramount, traditional physical SIM cards have long been the standard for accessing cellular networks. However, as technology continues to evolve, so does the way we stay connected.
read moreIn the world of smartphones, anticipation is a powerful force. As tech enthusiasts and consumers alike eagerly await the next groundbreaking device, Apple has once again taken center stage with the highly anticipated release of the iPhone 14.
read moreIn the ever-evolving landscape of smartphones, Samsung has once again proven its prowess with the release of the Galaxy A54 5G.
read moreIn our rapidly evolving digital landscape, staying connected is no longer just a luxury; it's a necessity. Enter eSIM technology, a game-changing innovation that's transforming the way we connect to the world.
read moreIn today's interconnected world, staying connected while traveling internationally has become more essential than ever.
read moreInstall eSim plan on your iOS device! Our guide offers easy step-by-step instructions to unlock seamless connectivity. Embrace the digital future!
read moreInstall eSim effortlessly on Android smartphone! Your step-by-step guide to seamless connectivity. Embrace the future of mobile technology.
read moreWelcome to the future of mobile connectivity! In today's fast-paced digital world, staying connected is not just a luxury, but a necessity.
read moreAre you tired of juggling multiple SIM cards for different mobile networks or constantly swapping them out when traveling? Well, it's time to make the switch to eSIM technology!
read moreIn today's fast-paced and interconnected world, mobile connectivity has become an integral part of our daily lives.
read moreAre you tired of dealing with the hassle of finding reliable Wi-Fi connections while traveling in Europe? Say goodbye to Wi-Fi woes and hello to the perfect solution for travelers - eSIM data plans. With the rise of eSIM technology, exploring Europe has never been easier.
read moreIn today's fast-paced world, navigation has become an integral part of our daily lives. Whether we're traveling to a new city or simply trying to find the nearest coffee shop, we rely on digital maps to guide us.
read moreUncover if your iPhone's eSIM is activated with our comprehensive guide! Switch carriers effortlessly with eSIM technology. We'll walk you through the process, from understanding eSIM basics to ensuring proper activation.
read moreStay connected on the go with eSIM data plans! Unleash your device's full potential with this revolutionary technology.
read moreDiscover if your Android phone is truly unlocked and unleash its full potential! Some "unlocked" phones may still have carrier restrictions.
read moreLearn how to remove your iPhone SIM card effortlessly with our step-by-step guide! Whether you're switching carriers or troubleshooting, removing your SIM card is a breeze.
read moreResolve your iPhone's cellular data issues and stay connected effortlessly! When your iPhone's cellular data stops working, it can be frustrating.
read moreMaximize your iPhone's data usage with our comprehensive guide! Avoid exceeding your monthly limits by understanding your data usage.
read moreUnlock the full potential of QR codes with our comprehensive guide! Discover how these small codes can revolutionize marketing and connect businesses with customers.
read moreThis article explains how to do it on an Apple and an Android device. It might be necessary to locate the specific ICCID linked to your eSIM.
read moreMy iPhone: Is it unlocked? You can quickly unlock your iPhone if you run iOS.
read moreIf you would like to remove an eSIM that is no longer required, this article walks you through the steps on how to do so.
read moreThe first thing you need do, whether you're using an Apple or an Android device, is to see if your phone is network unlocked and eSIM compatible. You'll also require a reliable internet connection, preferably WiFi.
read moreAll of our eSIM's have an automatic Access Point Name (APN) and so manual programming is not necessary.
read moreYour internet speed is determined by network congestion, prioritization, and network carrier coverage.
read moreWhen the QR code is not properly scanned or if the eSIM has already been set up, this error occurs.
read moreIf you're experiencing connectivity troubles with your eSIM on iOS, check sure you've followed all of the data access steps outlined in your eSIM app/website.
read moreThis failure could be caused by problems with your eSIM's validity or settings.
read moreCheck to see whether all of your settings are configured properly if you're experiencing problems with your internet connection.
read moreThis error message is an installation error message, indicating that your eSIM installation did not proceed properly.
read moreYes, you can access the internet data from your eSIM on other devices by setting up a personal hotspot.
read moreTo get your smartphone unlocked, please contact your mobile carrier.
read moreYou will typically experience this issue if you have a network-locked device. To download and support eSIMs, you need a device that has been network unlocked.
read moreAfter the validity period has passed, the unused data expires and is useless. The addition of a top-up plan or package might be possible if the eSIM is rechargeable.
read moreNo, only one eSIM can be installed at a time. Furthermore, the majority of eSIMs can only be installed once.
read moreIf you are experiencing poor connection quality on a certain network, we recommend that you manually search for and select an alternative network.
read moreThis article follows you through the procedures needed to install an eSIM on an Apple device. It was written using IOS 16.3, the most recent Apple software at the time.
read moreThis article explains how to install an eSIM on Android devices. It was written on a Samsung Galaxy S21 running Android 13, the most recent version of Android OS at the time.
read moreYep, the Google Pixel 5 is compatible with eSIM. That means you can use it to access the internet abroad at a cheaper price than data roaming. You just need to buy a data plan and you’ll be able to connect in no time.
read moreYes, the Google Pixel 4 is eSIM compatible. That is, you can use it to access the internet while traveling abroad at a lower cost than data roaming. Simply purchase a data plan and you'll be able to connect in no time.
read moreThe Google Pixel 4 is indeed eSIM compatible. In other words, it will cost less than data roaming to utilize it to access the internet while traveling. You can connect right away if you merely purchase a data package.
read moreYes, in order for the eSIM to function, your smartphone needs to be unlocked (i.e., not locked to a particular network provider).
read moreYes, the Motorola Razr is eSIM capable. In other words, it will cost less than data roaming to utilize it to access the internet while traveling. You can connect right away if you merely purchase a data package.
read moreeSIM is not compatible with the Motorola Edge. However, manufacturers are quickly adopting eSIM, so keep an eye out for new releases with eSIM.
read moreeSIM is incompatible with the Motorola One Vision. Only the newest models support eSIM because it is a relatively new technology. However, manufacturers are implementing eSIM quickly, so keep an eye out for upcoming releases that include eSIM.
read moreeSIM may only be used on unlocked cell phones. Prior to making a purchase from our store, you should confirm that your phone is unlocked. This is how:
read moreYes, the iPhone 13 is eSIM compatible. The iPhone 13 Pro and Pro Max are included in this.
read moreWith an eSIM, you can use WhatsApp as usual. When you activate an eSIM, your WhatsApp number will remain untouched. Yes, that implies that you will retain all of your contacts and discussions.
read morePlease be careful not to mistakenly erase the QR code because it is necessary for the eSIM to function.
read moreEach eSIM may only utilize a certain amount of data and is only valid for a certain number of days. The eSIM card will stop functioning and you won't be able to access the internet if you use up all of your data.
read moreBy accessing the data settings on your device, you can see how much data you have left. How much data you still have left is not something our support staff can tell you.
read moreOnly one device can have your eSIM active at a time. You won't be able to use the eSIM again if you remove it from your device.
read moreThere's no need to erase the eSIM after you've finished using it. However, if you prefer, you can do this by going to your phone's SIM card management.
read moreYou can use both your SIM card and your eSIM simultaneously if you're using an Apple smartphone. Select eSIM for data from your smartphone and the SIM card for calls and SMS.
read moreAs soon as you turn on your cell phone's eSIM, your data plan will begin. The remaining days will then start to run out in accordance.
read moreCalls and SMS are not permitted on our eSIM. Your phone number won't change. But don't panic. You may still use WhatsApp or any other app to contact your friends and family in this situation. Your contacts and discussions won't be lost.
read moreOnly a few certain eSIMs are permitted to share data. For instance, the vast majority of eSIMs with unlimited data forbid sharing data with other devices. To find out whether or not eSIM will be eligible for tethering, please review the product page information.
read moreYou might wish to take an eSIM card out of your iPhone after installing it and using it to access the internet. As there is no drawback to retaining the eSIM on your phone, you don't need to delete it. However, here's how to erase it if you want to for any reason.
read moreOur eSIMs are only valid for the duration of the plan as described on our website. If you don't use it all up, your data is gone and cannot be accessed again.
read moreThe eSIM data plan starts as soon as you activate it on your phone. You must scan a QR code to install the eSIM. The data plan is not started as a result of this. However, after scanning, the eSIM will be downloaded and you will be able to activate it.
read moreYou can use two eSIMs simultaneously with the iPhone 13, 13, 13 Pro, and 13 Pro Max. This feature is unique to this phone.
read moreYes, dual-SIM is supported by eSIM. That is, you can use your regular SIM card while using the eSIM.
read moreAn APN can only be set up on an iPhone if your service provider permits it. Some service providers only permit you to set up an APN if you are abroad.
read moreThe Motorola Razr is built for the eSIM because it was the first handset to function with conventional SIM cards. We'll go through how to configure an eSIM on your Motorola Razr in this post. It ought should barely require five minutes.
read moreLet's examine the process for configuring an eSIM on a Huawei phone. Make sure you have everything you need first.
read moreWe'll go through how to configure an eSIM on a Google Pixel in this post. Five minutes should be plenty to do this.
read moreWe'll go through how to configure an eSIM on a Samsung Galaxy in this post. On your Samsung Galaxy, setting up an eSIM should just take a few minutes.
read moreOnly unlocked smartphones can use eSIM. You should make sure your phone is unlocked before making a purchase from our shop.
read moreWhat is required to configure an eSIM on an Oppo Phone?
read moreIf you still intend to use the eSIM, do not uninstall it. The eSIM cannot be recovered if the eSIM is removed, nor will you be able to scan the QR code again.
read moreWhat is required to configure an eSIM on an iPhone?
read moreThe data on your eSIM cannot currently be renewed.
read moreWe advise that you install and activate your eSIM right before you go because you need WiFi to set it up.
read moreAt the time of purchase, we send the eSIM QR code. Therefore, it should be delivered to you in two minutes.
read moreOnly one device can have your eSIM active at a time. You won't be able to use the eSIM again if you remove it from your device.
read moreNo, there aren't any complex contracts or forms. We'll send you the eSIM you ordered without asking any questions; all you have to do is submit your email address.
read moreCalls and SMS are not permitted on eSIM. Your phone number won't change. But don't worry; in this circumstance, you can still use WhatsApp or any other app to contact your friends and family. Your contacts and discussions won't be lost.
read moreWe advise contemporary travelers to purchase an eSIM. Why? These are an eSIM's primary benefits:
read moreWe'll send you an email with a QR code in it. To activate the eSIM, all you have to do is scan the QR code and follow the on-screen directions. It shouldn't take long for the email to arrive.
read morePrepaid data plans for traveling may be of interest to you if you are arranging a trip abroad and will need internet access. These plans are easy to purchase; after doing so, you will instantly receive an eSIM. Time is of the essence.
read moreHere's what to do if you wish to use an eSIM QR code to access the internet.
read moreOur eSIMs are only good for the time period specified in the plan on our website. Your data is lost and cannot be accessed again if you do not use it all up.
read moreThis site uses cookies. Learn more.
These cookies are mandatory and necessary for you to be able to load the site smoothly and cannot be turned off. Their main purpose is to store session information while you browse products or other information in the store. For example - we use cookies to store the products you have added to your basket. Without this type of technology, our online store and the service we provide to you would not be able to operate to its full capability and functionality.
Analytics and statistics cookies - These cookies help us analyze the use of our online store and track the effectiveness of its service and communication..
This type of cookie is used for features of the site that are not strictly necessary for its operation. These may be features such as live chat or displaying recently viewed products. If you opt out, you will be able to continue to use the site, but with limited functionality.
Marketing cookies allow us to tailor our marketing to you and your own interests. They are placed through our site and allow you to see ads according to your interests and preferences.
